issue import

[Jm_poo]

Hi, I have been using DVDpedia for a long time and everything was fine until 2 months ago when I got the following error.
When I import files to the collection and they are files that I have saved in a folder where there were previously imported files it keeps thinking with the message of there are known files to ignore or add without being able to do anything.

Until now I saved the files in a folder and imported them, if I saved new files in that folder and imported it did it correctly.

My version of DVDpedia is 6.1.1.

Thanks for everything

[FineWine]

All the Apple App Store pedia's have been updated in the last couple of days to Version 6.2.1.

Check your individual pedia's for these updates.

[Jm_poo]

does not work the problem persists

[Jm_poo]

Upgrade to the latest version. It does not work. The problem is that I store the files in a folder on a hard drive. Currently what happens is that if I save new files to that folder and I click on import, it stays loaded in one of the existing files and from there it does not go any further. Before it told me to ignore what already exists and I could click ok, now it doesn't let me. If I go to the folder and rename the old one there would be no problem. But that would mean that the file structure in the database would have been lost. Until 2, 3 months ago it worked. I have not updated anything in the system. My Imac is from 2012 with Mac 10.13.3. and Dvdpedia latest version.

I tried to remove the old database and install the app again and it still gives the same error.
I add screenshot
Thank you

[FineWine]

This may not solve your problems but it will do no harm either:

It is always good protocol to do some house cleaning every once in a while here are some maintenance tasks you could try.

Regular visitors to these forums will know I am big on the following:

1 - When I am updating App's to a new WHOLE number version or upgrading to a new OS version, or I know that there has been a major rewrite of the App such as with the case of all the pedia's for 64 bit technology and Apple's new OS 11.0.0 Big Sur, I do a complete uninstall of the old version prior to update. I achieve this by using a FREE program called AppCleaner which you can download from here. On using this App place a check mark IN ALL the boxes EXCEPT: ~/Library/Application Support/*****pedia , which is the second line down from the top. This is where your data base is located. Ensure that is NOT ticked. You will loose your Preference settings though but they only take a couple of minutes to redo. ONLY DOWNLOAD THE VERSION FOR YOUR macOS

2 - These are the Folders and Files that should be in ~/Library/Application Support/*****pedia/ .

Covers
InfoTemplates
Plug-ins
Templates
AddMultiple.xml
autofill.xml
backup1Month.*****pd
backup2Months.*****pd
*****pedia Backup.zip
Database.******pd
Database.******pd-shm
Pocketpedia.******pd
Pocketpedia.******pd-shm
Pocketpedia.******pd-wal

The above entries in blue are Folders do not delete them or their contents.

AND of course do not delete: Database.*****pd OR Pocketpedia.*****pd

NOTE: ***** represents the particular pedia - Book, DVD, CD or Game

The Files with the suffix; .shm & .wal can be deleted as they are changed and recreated automatically again on each starting up of your pedia. You can think of them as a temporary index cache files. The Database and Backup files are self explanatory so not advisable to delete those. The .xml are again a type of index file for your autofill fields and are important so do not delete those two. You can clean these up to some extend within each Pedia's Preferences > Autofill.

3 - There is also one other thing you can do and that is to use, what I call a "Grease & Oil Change" maintenance program called Onyx. This is a FREE program that is a multifunction utility that you can use to verify the structure of the system files, to run miscellaneous maintenance and cleaning tasks, to configure parameters in the Finder, Dock, Safari, and some of Apple's applications, to delete caches, to remove certain problematic folders and files, to rebuild various databases and indexes, and more. I always use it prior and post system OS updates and about once a month. Also especially in this case concerning the new macOS 11.0.* Big Sur.

This program is available here: Titanium Software - Onyx. ONLY DOWNLOAD THE VERSION FOR YOUR macOS

It is available in many languages and is regularly updated (about once a month).

4 - Also there are some hidden menu tasks that you can perform: 'hold down the option key and click on the main Help menu in each program once and select - each in turn: 'Verify Database', 'Remove Orphaned Covers' and 'Clean Duplicates in Fields' these may not solve your problems but it wont hurt either.

5 - And finally if your particular pedia is actually crashing do check for the Crash Logs. You can find the relevant logs in your Home folder under: ~/Library/Logs/DiagnosticReports/

Send them to Bruji Support: support@bruji.com

AND of course always carry out a general machine BACKUP first. Remember that all the pedia's also have the ability to create individual data base backups: File > Export Collection > Backup > Location of your choice

Hope you find these Tips & Hints helpful

[Jm_poo]

Thank you for your response. I have tried everything but it still does not work. There are no error messages because it does not give error. The problem is when you import files from a folder that you have imported files from before.
Before you would get a message saying whether to add them again or ignore them, just click on the option you want and that's it. Now that message comes out but above it comes out the message of the first repeated file that you try to import again and it does not let you press on ignore or add so that the message stays without doing anything and without giving error. There is no error as such, I just can't move forward because I can't choose an option. As it is seen in the capture that I put before.

[FineWine]

This is sounding like an 'edge case' so please email support@bruji.com directly to Conor.